Billings Clinic Leadership
Billings Clinic, the region's only integrated health care organization, is structured as a medical foundation, bringing together physician and hospital services to deliver coordinated, quality care.
A multi-specialty physician group practice is at the core of the foundation model. Organizational leadership is created through a partnership with physicians and business managers.
The community owned organization is governed by a volunteer board of directors made up of community members. Key internal decisions are made by the Operating Council which includes the Vice Presidents and six peer-elected physicians from the multi-specialty group practice.
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Our goal is to find ways to say "yes!" to patients and guests. All Billings Clinic employees follow nine rules of personal service excellence, including:
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internal service |
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10-foot circle |
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positive personal image |
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welcoming phone image |
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personal connection |
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no passing zone |
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make a point to guide people to their destination |
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personal accountability |
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always strive to exceed |
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