Welcome to Billings Clinic Broadwater in Townsend, Montana!

Patient-Centered Care: You Are an Important Part of Our Team!

Everyone involved in your care has a role, especially you. Research shows that patients who actively participate in their health care decisions have better outcomes. This includes understanding your care and having the right resources when you return home.

Patient Resources

Financial Assistance

Billings Clinic Broadwater is committed to improving the health of individuals in our community. We seek to provide quality care to individuals, regardless of their ability to pay and have established a Financial Assistance Program to help qualifying residents of our service area, with limited financial resources, in paying for their medical care.

If you can't afford your medical bills, we can give you a simple form to apply for our financial assistance program.

Financial Assistance Resources

Billing and Collection Policy

Financial Assistance Policy Plain Language Summary

Financial Assistance Policy

Financial Assistance Application Form

Federal Poverty Guidelines

Providers Covered by Billings Clinic Financial Assistance Policy

Providers Not-Covered by Billings Clinic Financial Assistance Policy

Insurance Finder

Medical Records

Access your electronic medical records

*PatientConnect is the Billings Clinic Health System electronic medical record. Learn more about PatientConnect.

Medication Assistance Program

You may also qualify for the Medication Assistance Program (MAP) for your prescription needs. To make an appointment with a MAP advocate, please call 238-2501 or 1-800-332-7156. More information.

Click here for Billings Clinic Broadwater COVID-19 Information

110 N Oak Street
Townsend, MT, 59644

Clinic Hours: 9:00 am to 5:00 pm Monday through Friday.

Call 406-266-4670 to schedule an appointment or for questions.

Emergency services are available 24 hours a day, seven days a week.

Our goal is that you feel informed, heard, and cared for.

Here are ways you can participate:

Be Courageous and Speak Up
  • Let us know how you are feeling
  • Ask questions when you do not understand, keep asking questions until you do
  • Tell us what we are doing well and when someone deserves recognition
  • We appreciate you telling us if you have any questions or concerns, or how we can deliver better care
  • If you receive a survey about your care, we would appreciate if you would take the time to complete it and let us know about your experience. Your feedback and comments are very important to us as we use your feedback and comments to work to get better every day. Thank you.
  • Give us feedback by speaking to a manager or online
Be Safe and Clearly Understand
  • Know exactly what will be happening to you
  • Be aware of risks, complications, and side effects
  • Bring a trusted family member or friend to accompany you, as your “second set of eyes and ears”
  • Understand what to expect after your care, such as if you need a ride home, recovery time, or medication instructions
Kindness and other Care you can Expect
  • Each care team member should introduce him/herself and always wear their Billings Clinic Broadwater ID badge visible to you
  • We focus on safety, and will verify your identity and other pieces of information often
  • Focus on health and prevention, as we wash/sanitize our hands frequently. You and your guests can help by doing the same
  • Smoking is not allowed anywhere on our campus for your and other patients’ safety