Hospitalist Program

The Hospitalist Program consists of hospitalist physicians who are dedicated, board certified physicians. Most are trained in Internal Medicine, while some have other fields of training. These physicians provide high quality care for patients while they are in the hospital, as well as provide medical consultation for other hospital services. Not having an office practice and remaining in the hospital all day allows the hospitalist physician to respond to the patients' needs in a timely manner. The hospitalist physicians not only focus on patient care but maintain excellent communication between patients, nurses, care managers, families and referring physicians.

Benefits of Hospitalist Physicians 

  • Ensuring patient safety during hospitalization
  • Timely medical expertise
  • Fast response when there is a need for labs and tests and when an emergency situation arises
  • Easy access to a physician for patients and families during daytime hours
  • Patient and family focused communication
  • Enhanced patient understanding of their care
  • More efficient and timely inpatient care
  • The patients' care plan will be coordinated with the primary care physician and specialists
  • Medical consultation is provided on surgical and trauma patients
  • Availability after the patient is discharged in case of problems, especially before follow-up appointments

Mission of the Hospitalist Program

  1. To promote a "patient safe" clinical environment
  2. To promote high quality, efficient, comprehensive, compassionate inpatient care
  3. To redefine and improve the standard of inpatient care including seamless communication across multiple settings
  4. To excel as educators in conveying the principles of evidence-based inpatient medicine to students, residents, colleagues, and patients
  5. To become national leaders in hospitalists medicine and agents of change in quality improvement initiatives, patient safety, and clinical education

Questions & Answers 

What exactly is a hospitalist?

Sometimes called an "inpatient physician," a hospitalist practices full time at a hospital rather than at a private office or clinic. Today, about 12,000 physicians in the United States are considered hospitalists - a number that's expected to double by the end of the decade.

Why is my personal physician not seeing me?

There are several possibilities. First, your physician may not make inpatient calls. Your personal physician may have contacted a Billings Clinic hospitalist in order to ensure that your care is handled promptly and properly while you are a patient.

Why is my specialist using a hospitalist as part of my care?

Many patients have other medical problems or require very close monitoring. We want to give you the most thorough care available.

Can I use this doctor after I leave the hospital?

Because a hospitalist doesn't have an outpatient clinic, he or she is unable to see patients outside of the hospital setting. However, a hospitalist specializes in the transition of care, ensuring that you primary care physician is fully informed of your condition, or if necessary will refer you to a primary care physician.

Will the hospitalist talk with my doctor?

When you're first admitted, a hospitalist may contact your primary care physician for laboratory results or studies from the past. (In an emergency, usually the Emergency Department will notify your physician.) Upon discharge, your hospitalist will either personally call your primary care physician or dictate a detailed note with special instruction about any follow-up therapy.

Does a hospitalist receive special training?

Although there is no specific training or credentialing required to be a hospitalist, most physicians are board certified in internal medicine, and are interested in caring for acutely ill patients.

 Is my care any different because I'm using a hospitalist?

A hospitalist is physician who is solely focused on hospitalized patients. Between the team of hospitalists, a patient has 24-hour access to an onsite physician who's knowledgeable about his or her specific situation. Because of their unique work arrangement, hospitalists have a great deal of practical experience at the patient's bedside. Being at the hospital around the clock also means prompt, up-to-date answers for family members who may have questions about a patient's situation.

Early clinical studies have demonstrated that hospitalists can improve on complications, medication errors and mortality rates. Hospitalists are assisting in containing health care costs and focusing on patient safety initiatives that make your hospital stay a better experience.

Contact Us

Medical Director
Jennifer Pflug, MD
P.O. Box 37000
Billings, MT 59107
jpflug@billingsclinic.org
406-238-5366


Physician Employment Opportunities

For the most current physician job openings and program specific questions please contact Rochelle Woods, Mountain Medical Group, 1-800-303-6893.

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