Employee Assistance Program - EAP

To find out your organization’s EAP benefits, contact your Human Resources or Benefits department to request information. If your employer is contracted with Billings Clinic EAP, you can make an appointment directly with one of our counselors. If they are contracted with another EAP network, you will need to contact them first for authorization and list of participating providers.

• Assessment with an EAP counselor. Based on assessment, the counselor will schedule short-term therapy or assist in locating other community resources to meet your specific concerns.
• Short-term Counseling. Employees, couples and families may receive short-term counseling with one of our Masters level clinical counselors at no cost.
• Referral for problems requiring more intensive or long-term treatment
• Virtual Consultations. EAP can provide quality care to individuals in remote and outlying areas where mental health care is limited or unavailable. Available options include telephonic visits, secure video chat, and access through the Eastern Montana Telemedicine Network. Contact a counselor to learn more about utilizing these options.

The goal of counseling at EAP is to identify the problem and discover realistic and effective solutions. Individual, couple, and family counseling sessions are available to help with a variety of concerns, such as:

• Stress Management
• Martial Problems
• Alcohol/drug abuse
• Work issues
• Elder Care
• Family Problems
• Divorce Adjustment
• Depression/Anxiety
• Bereavement
• Financial Concerns
• Communication
• Parenting and Discipline
• Personal Issues
• Work/Life Balance

As your most invaluable resource, employees contribute significantly to the success of your organization. Providing EAP services ensures they have access to support when they need it most. Everyone faces challenges from time to time, and these can have an impact on job performance. EAP provides the necessary support so employees can maintain strong mental health and continue contributing positively to your organization.

Good mental health has also been tied to physical health. Employees who receive mental health counseling often have lower utilization of the medical insurance, experience less absences, and experience better physical health. All of this means a happy and healthy workforce!
Billings Clinic EAP also provides support and resources to employer groups who may be struggling with team dynamics, a critical incident, or providing education topics.

• We have two Masters level clinical counselors located in Billings, MT. We understand local resources and our community dynamics when working with individuals.
• We have the ability to schedule telephonic visits, virtual (video) visit, and Telemedicine visits for employees who are located outside our primary service area.
• Receive supervisor training with topics such as dealing with difficult employees, diversity in the workplace, harassment, etc.
• Provide Critical Incident Stress Management to affected supervisors and employees
• Offer wellness education programs in a group setting to your employees on a variety of topics, including managing conflict, dealing with anger, improving communication, coping with depression, generational differences, stress management, or other topics as requested.

• Al-Anon/Alateen
• Alcoholics Anonymous
• American Academy of Child and Adolescent Psychiatry
• American Association for Marriage and Family Therapy
• Anxiety Disorders Association of America
• Child and Adolescent Bipolar Foundation
• Children and Adults with Attention Deficit/Hyperactivity Disorder
• Depression and Bipolar Support Alliance
• Mayo Clinic - Stress Center
• Mayo Clinic Working Life Center
• Mental Health America
• Montana Coalition Against Domestic and Sexual Violence
• Mothers Against Drunk Driving
• Narcotics Anonymous
• National Alliance for the Mentally Ill
• National Attention Deficit Disorder Association
• National Eating Disorders Association
• National Institute of Mental Health
• National Institute of Alcohol Abuse and Alcoholism
• National Institute on Drug Abuse
• National Safety Council
• OCD Online
• Parent Power MT- Underage Drinking Toolbox
• Substance Abuse and Mental Health Services Administration
• The Dougy Center for Children and Grieving Families
• Welcome Home Billings