Visiting Hours

To provide an environment of effective care and proper rest for patients, Billings Clinic observes hospital visiting hours. Visitation is overseen by the nursing staff to support a safe and quiet healing environment.

Visiting Hours

Hospital visiting hours are generally from 8 am to 8 pm

• Please be prepared to leave the patient's room when visiting hours are over, when treatment is administered or at the request of the physician or nurse.
• To find out how your family member is doing after 8 pm, you may call the nursing unit to speak with the nurse caring for the patient. You may also request to be notified if the patient's condition changes.

Visitation After-Hours

We encourage you to visit and support your family member or friend. Arrangements may be made for extended visits if appropriate.

• To visit after-hours, a visitation exception must be approved in advance from the patient's nurse or the charge nurse.
• The nursing staff will provide a visitor badge, which should be worn at eye level.
• Approved visitors arriving at the hospital between 8 pm and 8 am, must enter through the north entrance by the Emergency Department or the Family Birth Center entrance at the northeast corner of the hospital and sign the visitor log in the security office or at the Family Birth Center entrance.

Dialysis, Family Birth Center, ICU and Psychiatric Services have specific visitation times and policies:

• Dialysis: 8:30 to 10 am & 1 to 2 pm & 5 to 6:30 pm
• Family Birth Center: The Family Birth Center has unique visiting hours. Patients receive information about the visiting policy upon admission.
• NICU: Our NICU is open 22 hours a day; no visitation during staff shift changes, between 7-8 am and 7-8 pm.
• Intensive Care Unit: Visitation hours are 9 am to 6 pm daily. Specific visitor considerations are posted at the ICU entry. We will review these guidelines with family on patient admission to the ICU.
• Psychiatric Services:

• Please arrive at least 10 minutes early to check in with the Front Desk.
• Late arrivals will be asked to return the following day at the scheduled visitation times.
• You must provide your State issued identification card.
• The visitors' badge must be worn on the upper chest for easy identification.
• For Adult Patients:  Only two healthy adult visitors per visitation.
• For Youth Patients:  Only two healthy parents/guardians or approved visitor(s) per visitation.
• Visitors for youth patients must be on the parent/guardian approved visitor list.
• Visitors must be age 18 or older. Anyone under 18 may not remain in the lobby unaccompanied by an adult or guardian.
• No outside items are permitted into the patient care area. To maintain a safe and secure environment, visitors are asked to place all personal belongings such as smart watches, keys, coats, hats, purses, tobacco products, matches, lighters, pocketknives, cell phones, cameras, electronic devices (tablets or laptops), and other items at staff’s discretion into lockers.  However, storing all personal items in your vehicle is encouraged.
• All items for the patient will be left with the receptionist.
• Food, beverages, balloons, and plants may not be brought into patient care areas.
• Flowers must be in plastic containers.
• A security officer will screen all visitors with a security wand and escort the group to the visitation area.
• Billings Clinic Psychiatric Center reserves the right to deny visitation at patient’s request.  Visitation may also be restricted under other circumstances.
• Visitors under the influence of alcohol or drugs will not be permitted to visit. 

Billings Clinic Psychiatric Center is a weapons free environment.