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What is PatientConnect for Teens?

PatientConnect is a personal health resource which will enable you and your legal guardian to securely use the Internet to help manage and receive information about your health, 24 hours/day. It consists of portions of your electronic medical record.

In PatientConnect you can:

  • View your appointments
  • Communicate with your doctor's office by sending a secure message
  • Request a prescription renewal
  • View your lab results
  • View your allergy list
  • View your immunization records
  • View your medication list
  • View your surgeries and procedures

A legal guardian can:

  • Communicate with your doctor's office by sending a secure message
  • View your appointments
  • View your immunization records

Who can sign up for PatientConnect?

All patients aged 13 and older. A legal guardian may also access the adolescent’s record with proper authorization.

How do I register?

Print and complete the adolescent form. Send the completed form to the Health Information Management (HIM) department by email at, or FAX it to 406-657-4348. Phone or online registration is not available at this time.

How do I contact PatientConnect technical support?

Call us toll free at 877-621-8014.

Viewing and Managing Records and Results

Your test results will be available automatically, generally within 2 - 3 days. Some results are only viewable after being reviewed by your provider. Tests currently unavailable in PatientConnect are X-ray images, EKGs, and MRIs.

What other information can be accessed in PatientConnect?

  • Upcoming appointments (excluding Radiation Oncology and Endoscopy Appointments)
  • Secure messages to and from your doctor’s office
  • Request a prescription renewal
  • Lab results
  • Allergy list
  • Immunization records
  • Medication list
  • Medical notes from your health care provider (for visits on/after 7/1/11)
  • Radiology results (for services on/after 6/17/14)
  • Surgeries and procedures
  • Pathology results (for services on/after 6/17/14)

After I Have Enrolled

I forgot my password. What do I do?

Call us at 877-621-8014. Privacy and technical issues prevent us from emailing your password to you.

How do I download the PatientConnect mobile application to my mobile device?

The PatientConnect mobile application can be downloaded onto both iOS (Apple products) and Android mobile devices. Simply visit the App Store on your Apple device or the Google Play Store on your Android device. Use the search term "patientconnect" and follow the download instructions. The PatientConnect mobile application is free.

Who do I contact for technical help with the PatientConnect mobile application?

If you are having technical issues with the PatientConnect mobile application, please call the Cerner Client Care Center at 877-621-8014.

Secure Messaging

How do I send a secure message to my provider?

When sending a secure message, you have the option to include your parent or legal guardian on the communication or keep it private between you and your health care team.

This feature allows patients and providers to communicate discretely in the PatientConnect portal, thereby protecting information that may be sensitive. See the steps below:

  1. PatientConnect - send a secure message instructions
  2. PatientConnect - send a secure message instructions
  3. PatientConnect - send a secure message instructions
  4. PatientConnect - send a secure message instructions

If you have questions with sending a sensitive message via the PatientConnect portal, please call the Health Information Management (HIM) department at 406-657-4676.

Access Your Online Medical Record

Login to PatientConnect

New Patient Online Medical Record Enrollment

Enroll in Medical Record

If you're having trouble with logging in or creating a new account, please contact the Billings Clinic Release of Information team at 406-435-4676 or email