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Billing, Insurance & Financial Assistance Options

When you are injured or ill, the last thing you want to think about is how to pay your bill. Our Patient Financial Representatives are available to make the payment process as easy as possible for you.

Calculator-computer-paper-paying your bill

Patient Financial Services Representatives

406-238-2250 or 1-800-332-7156, ext. 2250

Office Hours: 8 am - 5 pm, Monday - Friday

Phone Hours: 8 am - 5 pm, Monday - Thursday; 8 am - 5 pm on Friday

Will Billings Clinic bill my insurance for me?

  • If you are insured and have provided us with your current insurance information, we have already billed your insurance company.
  • Find out if Billings Clinic participates with your current insurance plan.
  • We allow 30 days from billing for your insurance company to make payment. If your account is not paid in that time, we will ask you for assistance to obtain payments from your insurance company.
  • You are responsible for charges not covered by your insurance. Your insurance can provide you with more information regarding your benefits.
  • To conserve paper and resources, itemized hospital bills are not automatically mailed to all patients. You may request an itemized copy of your hospital bill by calling 406-238-2250 or 1-800-332-7156 ext. 2250.

What types of payment arrangements are available?

Our payment options include:

  • Payment in full - You can pay your bill by cash, check, credit card, debit card, online or by providing your checking account information over the phone ("check by phone").
  • Financial arrangements if you do not have insurance or have a balance due after insurance payment.
  • Interest-free payment arrangements for up to 12 months.
  • Extended payment plans with interest if you need more than 12 months to pay your bill.
  • We are here to help. If you have questions, please call our office at (406) 238-2250 or 1-800-332-7156, ext. 2250.

What if I need more than 12 months to pay my bill?

FirstCare Credit is a single-purpose credit program designed for Billings Clinic patients. With FirstCare Credit, patients can pay for medical expenses through monthly payments directly to the lending institution, First Interstate Bank.

FirstCare Credit:

  • Is convenient, requiring no credit check.
  • Consolidates all of your Billings Clinic charges into a single charge account with easy monthly payment schedule.
  • Provides extended terms and a sensible payment schedule. Fees and interest apply.
  • Allows for automatic payments.
  • Takes the financial worry out of your family's medical treatment by making unpredictable, out-of-pocket medical expenses manageable.
  • Protects your credit rating.
  • We are here to help. If you have questions, please call our office at (406) 238-2250 or 1-800-332-7156, ext. 2250.
  • FirstCare Credit application form.

Will you hold my account if the charges are the result of an injury?

We can not delay charges while liability claims or legal action is pending. Full payment remains the responsibility of the patient. Upon proper authorization, Billings Clinic will make the records available to necessary parties.

What if I do not have insurance?

Billings Clinic will help you enroll for public assistance programs such as Medicaid, Medicare, Health Insurance Marketplace, Montana HELP Plan, Disability, Veterans Administration, Crime Victims or Children's Health Insurance Program (CHIP). You may also qualify for financial assistance.

What if I can not pay my bill? Do I qualify for financial assistance?

You may be eligible for financial assistance. View the income guidelines and application form.

Billing, Insurance, Financial Assistance Resources

Location of the Patient Financial Assistance Offices at Billings Clinic Downtown

Billings Clinic

Enter Billings Clinic at the 801 North 29th Street (Commons) Entrance. Patient Financial Services staff are located on the main level. Please ask a patient assistant at the information desk to assist you.

Billings Clinic Hospital

Enter through the North or South Atrium entrance. An information desk volunteer will assist you.

Financial Assistance Application

Download Form

Patient Information

The Health Insurance Marketplace

Call HealthLine

Talk to a registered nurse about your health question.

(406) 255-8400 or 1-800-252-1246