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Medication Assistance Program

Medication Assistance MAP

The Medication Assistance Program (MAP) helps patients who are uninsured, underinsured, or otherwise unable to pay for necessary medications based on their situation. The program offers help for different medication needs, including emergencies, hospital discharges or chronic illnesses.

Request Medication Assistance

You may request medication assistance from a department manager, care manager, MAP advocate, or Atrium pharmacist. The eligibility process begins with completing a Patient Medication Financial Assistance Form.

All patients are required to meet with a MAP advocate to determine assistance type and eligibility requirements. For a MAP appointment, call 238-2500.

Acute Medication Assistance Program:

• Provides up to a 14-day supply of medication while screening for additional medication assistance

• Eligibility for extended or manufacturer MAP (excluding controlled substances)

Government Gap Medication Assistance Program

• Provides a 5-day supply of newly prescribed discharge medications for insured patients with one of the following insurances: Indian Health Services (IHS), Veterans Affairs (VA), and Department of Defense (DoD) until you can fill it with your required pharmacy

Extended Medication Assistance Program

• Provides up to six months of assistance at 100% discount for patients that qualify for financial assistance at the 100% level

Manufacturer Medication Assistance Program

• Provides free or discounted long-term, routine medications from pharmaceutical companies (eligibility and program requirements may differ for each medication)


At your first appointment, a MAP advocate will determine if you are eligible based on the documents you provide. On your behalf, the MAP advocate will complete and submit applications for medications to be received directly from the pharmaceutical manufacturer rather than the pharmacy. Each pharmaceutical manufacturer has different requirements and may not offer all their medications in this program. This process may take a while, but a MAP advocate will make sure you have enough medication and assist you through the entire process. Missing documents may delay the process, so please review the Appointment Checklist for a complete list of required documents.

Frequently Asked Questions

What should I expect at my first appointment?

Your MAP advocate is here to help you navigate through available medication programs. If all documentation is available, the appointment should be approximately 30 minutes. Only prescriptions written by a Billings Clinic provider are eligible for assistance.

When can I expect my medications?

Medications may take 4-8 weeks to arrive. Your MAP advocate will contact you to arrange a pick up at the Billings Clinic Hospital Atrium Pharmacy.

What is the cost?

There is no cost for ordering medications from pharmaceutical companies.

Is there additional financial assistance available for my medical needs?

Billings Clinic offers a Financial Assistance Program. Let your MAP advocate know if you have already applied, so they can determine if additional assistance is available. To apply for financial assistance, contact Billings Clinic Patient Financial Services at (406) 238-2601, 1-800-332-7156, or

Appointment Checklist

  • Federal Tax Return
  • Pay stubs for the last month (30 consecutive days)
  • Social Security or Social Security Disability award letter for the current year
  • SNAP (food stamp) printout from the Office of Public Assistancassistance award letter
  • Letter of support stating type and amount per month
  • Medicaid denial letter or Medicare “extra help” denial letter

All forms of income verification should represent the entire household.

Medication Assistance Program



Atrium Pharmacy

Billings Clinic Hospital
2800 10th Avenue North
Billings, Montana 59101

The Medication Assistance Program is located at the Atrium Pharmacy on the first floor of the hospital, in the Atrium.

Atrium Pharmacay Map

Unused or Left Over Medication

If you or your family members have unused medications at home, we can help you safely dispose of them at Billings Clinic.

Drop off unused medications at:

Billings Clinic Atrium Pharmacy

2800 Tenth Avenue North Hospital Entrance (center atrium)

Our Unused Medication Disposal is located in the wall near the Atrium Pharmacy, across from Deaconess Chapel.