For information on how Billings Clinic may use and disclose your health information and how you can get access to this information, see the Billings Clinic Patient Privacy Notice and the page on Medical Records.
Information Collection and Use
Registration and Forms that Request Personal Information
On certain pages of the Site, we may give you the option of providing us with your name, address, phone number, email address, demographic information, preferences and other personal information. For instance, you may request an appointment or pay your Billings Clinic Hospital and Clinic bill statement and we may offer specialized registration for certain programs, events and classes that may require some or all of the above information. We only gather this personal information with your knowledge, permission and participation. If you are not comfortable with this, you can choose not to use this part of the Site.
We may use such information to send you an email confirming your registration, confirm an appointment, to respond to questions from you, or to notify you of other information related to the event, class or otherwise. We may also, from time to time, send emails to you on special promotions or newsletters that may be of interest to you.
E-mail Communication, Newsletters and Related Services
The Site may offer features that provide you with the opportunity to receive communications from us or third parties that are delivered via email.
Email communication that you send to us via the email links on our Site may be shared with a customer service representative, employee, medical personnel or agent that is most able to address your inquiry. We make reasonable efforts to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
The email functionality on our Site does not provide a completely secure and confidential means of communication. It’s possible that your email communication may be accessed or viewed by another Internet user without your knowledge or permission while in transit to us. If you wish to keep your communications private, do not use our email.
We do not request, seek or intentionally collect personal information from children under the age of 18. The Site is not intended for and does not direct content to children under the age of 18. Parents or legal guardians are responsible to determine the appropriate content for their children and to monitor use and access to the Site and any information it contains.
Security of our Site and E-mail
The security of any data you submit via this Site is very important to us. However, no system can perfectly guard against risk of intentional intrusion or inadvertent disclosure of information sent to us. Moreover, when you transmit information via the Internet or via email, your information will be transmitted over a medium that is beyond our control, and therefore the security of the transmission may be compromised before it reaches us. Accordingly, Billings Clinic makes no guarantee as to confidentiality or security. IN ADDITION, YOU HEREBY EXPRESSLY AND SOLELY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH YOUR USE OF THE SITE.
We collect and log the IP address of all visitors to our Site. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so that we can properly administer our systems and gather aggregate information about how our Site is being used, including the pages visitors are viewing, general traffic, site usage and length-of-stay information. We may sell, share, or rent this aggregate information to third parties. This sort of information is shared only in aggregate and to maintain your anonymity, we do not associate IP addresses with records containing personal information. We may use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.
"Cookies" are small bits of information that are stored by your browser onto your hard drive as you visit Web pages. Like may other websites, we may use these tools for purposes such as monitoring the traffic flow of visitors from other sites. Collecting this information, however, does not allow us to personally identify you.
Most Web browsers automatically accept cookies, but you may be able to change your browser settings to prevent this. Contact your Internet service provider for more information. If you reject cookies from our Site, some parts of the Site may not work properly for you.
You always may opt-out of receiving future contacts or mailings from us. Billings Clinics provides you with the opportunity to opt-out of receiving electronic communications from us and our partners at the point where we request information about you. You may at some point no longer wish to receive electronic communications from us or our partners. To stop receiving such communications, use the Unsubscribe link at the bottom of the newsletter or email communication.