Clinical excellence and patient safety are critical standards at Billings Clinic. One method used to measure our clinical excellence (also referred to as quality of care), is by comparing our performance to state and national patient quality benchmarks.
Billings Clinic strives to effectively use proven methods to improve every aspect of care for all of our patients. In addition to the quality measures that we share on our Web site (see links below), we also measure our performance in many other areas including stroke, infection rates, outpatient diabetes, intensive care unit (ICU) indicators, American College of Surgery indicators, and patient safety.
The information on this page is updated quarterly. In addition, we will be adding more information to it as more national comparisons become available.
The data under each of the following areas displays how Billings Clinic compares state-wide and nationally. Although the data is up to 12 months old (based on state and national data availability), it is the most current comparison available.
Billings Clinic asks patients to provide feedback regarding their satisfaction with their hospital stay. Responses to select questions are included in a national initiative, called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). This program allows our scores to be compared on a state and national level to other health care organizations.