Coronavirus (COVID-19) Information
We understand that you might have questions about your health and COVID-19. We have a health information line available for non-emergency calls at (406) 255-8400 or 800-252-1246.
Read Billings Clinc COVID-19 FAQs.
What if you think you have a respiratory illness?
- If you are sick and have mild symptoms, stay home and self-isolate as much as possible.
- If you are sick enough that you would normally go to the doctor, call ahead to 406-255-8400 for instructions.
- If you are experiencing a medical emergency, call 911.
- To avoid spreading respiratory illnesses, please do not show up at the Emergency Department, SameDay Care, ExpressCare or a testing site without calling in advance for instructions.
What if you need healthcare today?
To limit the number of patients in waiting rooms, Billings Clinic is trying to limit walk-in care for non-emergent needs but we do have same day options available. If you believe you have been exposed and are experiencing symptoms of COVID-19 (fever, cough and/or shortness of breath), please call (406) 255-8400 for instructions.
For other same day care needs:
What are the visitor restrictions?
To continue to protect the health and safety of our patients, guests, coworkers and communities, we are temporarily restricting all visitors to Billings Clinic. This helps us to prevent and slow the spread of infectious illnesses. We may allow one (1) healthy adult visitor in the following cases:
- Family Birth Center, if visiting a laboring or new mother
- Parent or guardian accompanying a child to Pediatrics
- Parent or guardian visiting the NICU
- Accompanying a patient to the Emergency Department
Thank for your help in preventing the spread of illnesses.
What if you have an outpatient appointment scheduled?
- If you are experiencing any respiratory symptoms or fever, do not come to the clinic, call ahead for instructions.
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Many departments are rescheduling annual or non-essential appointments and procedures to reduce the risk of patients being exposed to respiratory illness. You will be contacted if your appointment is rescheduled.
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We are working hard to put systems in place to offer online visits for patients who already have appointments that might otherwise be rescheduled. Your provider will contact you if you are able to have your visit online in place of an in-person visit. As we all learn to practice social distancing during this time, we are constantly working on ways to better serve you.
- Although we are doing everything possible to limit our patients’ exposure to respiratory illness, please practice social distancing when in common areas.
Please refer here for additional information about COVID-19 from the Unified Health Command of Yellowstone County.
Outpatient care management has set up a phone line available to assist members of the public at (406) 238-2877. This line will be monitored Monday through Friday during work hours, with a voicemail option for after hours and weekends. Case managers will return thoses messages when they receive them. The social workers can offer emotional support, education about coping skills and community resources as needed.
