Virtual Care

For patients experiencing non-emergent symptoms or who believe they have been exposed to COVID-19, Virtual Care might be an option. These visits, through Skype, give patients the opportunity to discuss moderate symptoms with a licensed provider to determine their care needs. Patients experiencing the respiratory symptoms of fever, cough and/or shortness of breath, can call Billings Clinic Healthline at 406-255-8400 or 1-800-252-1246 and a trained nursing professional will guide you to the appropriate level of care.

For health care needs not related to respiratory symptoms and possible exposure to COVID-19, Virtual Care is a same-day option for those ailments that do not require a physical exam. Appointments can be made via Billings Clinic Healthline 7 days/week from 8am - 8pm at 406-255-8400 or 1-800-252-1246 for the following services and ailments for this level of care:

• Stuffy and runny nose
• Allergies
• Sore throat
• Eye infections
• Cough
• Painful urination in adult women
• Lower back pain
• Joint pain or strains
• Minor skin problems

In-person SameDay Care is available for additional urgent medical needs. Visit billingsclinic.com/samedaycare for options at Billings Clinic Downtown, Heights and Westend. For regional branch locations, see a list of phone numbers below.

Whenever possible, we would like you to continue your relationship with your established providers. If you have an appointment scheduled, your provider might request a Virtual Care visit to replace an in-person appointment. Some of the appointments that can be done by Virtual Care include:

• Medication refills and follow up
• Mental health
• Hospital/ER follow ups that do not require a hands-on exam
• Medicare annual review of medical problems
• Sleep study follow ups and CPAP compliance
• Review of imaging results

If you need to schedule an appointment with an established provider, please call our appointment line at 406-238-2500 or 1-800-332-7156.

Virtual Care is also available at the following regional locations and appointments can be made at the numbers listed below:

• Billings Clinic Bozeman Pediatrics: 406-522-5437
• Billings Clinic Bozeman OBGYN: 406-587-9202
• Billings Clinic Miles City: 406-233-7000
• Billings Clinic Cody: 307-527-7561
• Billings Clinic Broadwater: 406-266-4670
• Stillwater Billings Clinic: 406-322-1000